In order to obtain your full refund, contact customer service by email at support@GetSightCare.com phone at 1 (888) 814-2227 with your email address and/or order number in order to request a refund. You had 180 days from date of purchase to make request for a full refund. Your refund will be credited back to your bank account, and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.